Privacy Policy
Luramic Ltd (“Luramic”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal information collected through our website, services, business relationships, and communications.
This Privacy Policy explains how we collect, use, process, store, and protect personal data in connection with our services and business operations.
By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
Luramic may collect personal information directly from clients, prospective clients, business partners, and website visitors. Information may include:
- Name and contact details
- Company information
- Position and business role
- Identification and verification documents
- Tax residency information
- Communication records
- Website usage data
- Technical and device information
We may also collect information required to satisfy regulatory, compliance, onboarding, and due diligence obligations.
How We Use Information
Luramic processes personal data for legitimate business and regulatory purposes, including:
- Providing products and services
- Processing account applications
- Performing KYC, AML, and CTF procedures
- Verifying identity and ownership structures
- Managing business relationships
- Responding to inquiries and support requests
- Improving website functionality and user experience
- Complying with legal and regulatory obligations
- Preventing fraud and financial crime
- Protecting our legal rights and interests
We may also use information to communicate updates regarding our services and business operations.
Legal Basis for Processing
Where applicable, Luramic processes personal data based on:
- Contractual necessity
- Compliance with legal obligations
- Legitimate business interests
- Consent, where required by law
Information Sharing
Luramic may share personal information with:
- Regulatory authorities
- Financial institutions
- Professional advisers
- Service providers and technology partners
- Compliance and verification providers
- Government authorities where required by law
Personal information is shared only where necessary to provide services, satisfy legal obligations, or protect legitimate business interests.
Luramic does not sell personal information to third parties.
AML, KYC and Compliance Requirements
As part of its regulatory obligations, Luramic performs identity verification, customer due diligence, sanctions screening, and ongoing compliance monitoring.
Additional information or documentation may be requested at any stage of the business relationship to satisfy regulatory requirements.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, enhance user experience, and collect analytical information regarding website usage.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Support security and fraud prevention measures
Users may manage cookie preferences through their browser settings.
Data Security
Luramic maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Security measures may include:
- Access controls
- Encryption technologies
- Network security monitoring
- Secure data storage
- Internal compliance procedures
While we take reasonable steps to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information is retained only for as long as necessary to:
- Provide services
- Fulfil contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Protect legitimate business interests
Retention periods may vary depending on applicable laws and regulatory obligations.
International Data Transfers
Luramic operates internationally and may transfer personal information across jurisdictions where necessary for business operations, regulatory compliance, or service delivery.
Where personal data is transferred internationally, appropriate safeguards are implemented to protect the information in accordance with applicable laws.
Your Rights
Subject to applicable law, individuals may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with a competent supervisory authority
Requests regarding personal data rights may be submitted using the contact information below.
Changes to This Policy
Luramic may update this Privacy Policy from time to time to reflect legal, regulatory, operational, or technological changes.
The latest version will always be available on our website.
Contact Us
If you have questions regarding this Privacy Policy or the processing of personal information, please contact us. Your request must include your name and other information needed for the identification, as well as for the full and complete processing of your request.